Shipping Information

Shipping Methods & Delivery Times

At Black Golden Goose, we offer multiple shipping options to ensure your premium sneakers reach you safely and on time. All orders are processed within 1-2 business days and shipped from our New York facility.

Shipping Method Delivery Time Cost Tracking
Standard Shipping 5-7 Business Days $9.95 Yes
Express Shipping 2-3 Business Days $19.95 Yes
Overnight Shipping 1 Business Day $39.95 Yes
International Shipping 7-14 Business Days $29.95 - $59.95 Yes

FREE STANDARD SHIPPING on all orders over $300 within the United States

Domestic Shipping (United States)

We ship to all 50 states, including Alaska and Hawaii, as well as U.S. territories.

Processing Time

  • Orders placed Monday-Friday before 2:00 PM EST are processed the same day
  • Orders placed after 2:00 PM EST or on weekends are processed the next business day
  • Orders placed on holidays are processed the next business day
  • Custom orders may require additional 2-3 days processing time

Shipping Carriers

We partner with trusted carriers to ensure reliable delivery:

  • FedEx for Express and Overnight deliveries
  • UPS for Standard shipping
  • USPS for APO/FPO addresses

International Shipping

We proudly ship Black Golden Goose sneakers worldwide to over 100 countries.

International Delivery Times

  • Europe: 7-10 business days
  • Asia-Pacific: 10-14 business days
  • South America: 12-16 business days
  • Africa & Middle East: 14-21 business days

International Shipping Costs

Region Standard International Express International
Canada $29.95 $49.95
Europe $39.95 $59.95
Asia-Pacific $49.95 $79.95
Rest of World $59.95 $89.95

Important: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and vary by destination.

Order Tracking

Stay informed about your Black Golden Goose sneakers delivery with our comprehensive tracking system.

Tracking Information

  • Tracking numbers are provided via email within 24 hours of shipment
  • Track your package directly through our carrier partners' websites
  • Receive automated delivery updates via email and SMS (optional)
  • Contact our customer service team for tracking assistance

Delivery Confirmation

All shipments require a signature upon delivery to ensure your premium sneakers reach you safely. If you're not available:

  • Carrier will attempt redelivery the next business day
  • Package may be left at a designated safe location (with your permission)
  • You can schedule a convenient delivery time with the carrier
  • Packages can be held at carrier facilities for pickup

Special Shipping Situations

PO Boxes & APO/FPO Addresses

We accept shipments to PO Boxes and military addresses (APO/FPO) within the United States via USPS. Please note:

  • Only Standard Shipping is available for PO Boxes
  • Delivery times may be extended by 2-3 business days
  • Signature confirmation may not be available

Multiple Item Orders

Orders containing multiple items may ship separately to ensure faster delivery. You'll receive tracking information for each shipment, and there's no additional charge for split shipments.

Pre-Order Items

Pre-order items will ship according to their specified release dates. If your order contains both in-stock and pre-order items:

  • In-stock items ship immediately
  • Pre-order items ship on their release date
  • You can request to hold the entire order for combined shipping

Shipping Restrictions

While we strive to ship globally, some restrictions may apply:

  • We cannot ship to areas affected by natural disasters or political unrest
  • Some countries may have import restrictions on footwear
  • Customs clearance delays may occur in certain regions
  • Remote locations may require additional delivery time

Note: Black Golden Goose is not responsible for packages lost or delayed due to customs clearance, natural disasters, or carrier delays beyond our control.

Packaging & Protection

Your Black Golden Goose sneakers deserve the finest care, from our boutique to your doorstep.

Premium Packaging

  • Original Golden Goose shoe boxes with protective dust bags
  • Eco-friendly packaging materials
  • Moisture-resistant shipping boxes
  • Fragile handling labels on all packages
  • Discreet packaging available upon request

Insurance Coverage

All shipments are fully insured for their declared value at no additional cost to you. In the rare event of loss or damage during transit, we'll work with you to resolve the issue quickly.

Shipping Questions?

Our customer service team is here to help with any shipping inquiries.

Email: [email protected]

Phone: +1 (212) 555-0199

Customer Service Hours:
Mon-Fri: 9:00 AM - 8:00 PM EST
Sat: 10:00 AM - 6:00 PM EST
Sun: 11:00 AM - 5:00 PM EST